Frequently Asked Questions (FAQ)

Who are you?

Glad to meet you! We are Teğuşuk and hope you will be one too. Our goal is to provide you good looking, affordable and eco friendly (as much as we can) products with our own designs.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover Card, JCB, Union Pay, Maestro and Visa Electron).

How long will it take to receive my order?

We typically ship out orders within 2-3 business days after order handling, and shipping times vary depending on your location. You can check the product details to see delivery times and track your order using the tracking number provided in your shipping confirmation email.

What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a free return. Please contact us to initiate the return process.