Shipping Policy

You can see each products' delivery times in their descriptions. You will receive a notification email when your order has shipped. Orders are handled in 1-3 days. After handling, your order gets ready for shipment.

Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at order page and checkout based on the total weight of your order and the shipping destination, therefore can vary.

Each product can have different shipping price and delivery times. Maximum delivery time is 15 workdays, in general it is 3-5 workdays. Please check them on the order page before purchase.

We offer international shipping to the only following countries: Albania, Argentina, Australia, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Denmark, Finland, France, Georgia, Germany, Greece, Hong Kong SAR China, Hungary, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom and United States of America.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.  

Refunds, returns, and exchanges

We don't accept returns and exchanges if you order the wrong size, color, or simply change your mind.

However, in case of a damaged product or a manufacturing error, We offer a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with us with your order number via contact@tegusuk.com and provide a clear photo showing the issue.

If you have any further questions, please don't hesitate to contact us at contact@tegusuk.com.